Right of withdrawal
You have the right to revoke your purchase contract within fourteen days without giving reasons.
The cancellation period ends when the advertisement was credit on the customer account.
To exercise your right of withdrawal, you have to
Am Schießrain 22
D-79219 Staufen im Breisgau
Using a clear explanation (e.g. a letter sent by post, fax or email), information about your decision to cancel this contract.
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment.
We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.
They bear the immediate costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
Sample cancellation form
If you want to revoke the contract, please fill out this form and send it back.
(*) Incorrect painting.
End of the cancellation policy
(1) The right of withdrawal does not exist in the case of delivery of goods that are not prefabricated and for the production of which an individual selection or determination of the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. T-shirts with their photo and Your name), with the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if your seal has been removed after delivery or when delivery of sound or video recordings or computer software in a sealed package if the seal is available the delivery was removed.
(2) Please avoid damage and contamination. If possible, please send the goods back to us in original packaging with all accessories and with all packaging components. If necessary, use a protective reversal. If you no longer have the original packaging, please ensure sufficient protection against transport damage with a suitable packaging in order to avoid claims for damages due to damage as a result.
(3) Please call us before returning to announce the return. In this way, they enable us to assign the products as quickly as possible.
(4) Please note that the modalities mentioned in the above paragraphs 2 and 3 are not a prerequisite for the effective exercise of the right of cancellation.